The more employees you have, the more difficult it becomes to keep all of their workstations operating at peak performance all of the time. And, when you factor in the challenges presented by remote and mobile employees and increasing computer complexity, it becomes nearly impossible to keep up with it all—especially on a tight budget. i.t.NOW™ offers a variety of Workstation Solutions that provide a cost effective way to address any scenario.

Threat Management

Securing your servers extends beyond anti-virus precautions and includes protecting proprietary information and customer records. You cannot afford to expose proprietary information to hackers and other malicious threats. i.t.NOW knows how to keep your information systems safe.

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Data Backup and Recovery

If the worst happens and you lose valuable data stored on your server due to a system failure or natural disaster, a data backup and recovery plan can mean the difference between a mere inconvenience or a catastrophic loss that can potentially close your business. i.t.NOW can help you rest easy by developing a disaster recovery plan that is right for you.

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Remote Helpdesk

i.t.NOW’s Remote Helpdesk gets rid of technology- induced headaches. With one call, your employees can speak to a friendly knowledgeable technician who will immediately assist them with their problem. i.t.NOW’s Remote Helpdesk empowers your employees and keeps them off the sidelines.

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Hardware Warranty Support

Effective warranty management is crucial to keeping an office running productively. When machines are not covered by a manufacturer's warranty, parts are often difficult to acquire, lengthening the amount of downtime. We manage the lifecycle of your information technology infrastructure, ensuring that your critical machines are always supported by the manufacturer, and that replacement hardware is readily available.

Application Support

Most employees use a variety of critical software applications throughout the day including business productivity, project management, accounting, CRM, inventory management, and other applications. A problem with any of your software could compromise valued relationships with customers, employees, partners, and vendors. i.t.NOW creates a custom Application Support solution based on the software you already have in place. We will troubleshoot problems and work with your software vendors to provide the first level of support to your employees.

Onsite Support

While most problems can be solved remotely, some issues require an onsite solution. i.t.NOW provides Onsite Support and will quickly dispatch a skilled technician to your location to solve your most challenging problems. With i.t.NOW, you don’t have to wonder when someone will arrive. We have an entire team at your disposal and when we say we’ll be there, we mean it.