In addition to our Service Packages, Server, Networking and Workstation solutions, we offer a variety of Additional Solutions designed to provide the exact level of support you need. We customize every solution to meet our customers exact requirements.

24/7 Support

You can’t predict when you will need help with an I.T. problem. It could be midnight when you try to send a critical business presentation to a customer in Japan and your email just gives you error messages. Or 5 AM the morning of a tradeshow when you can’t connect to the network.  i.t.NOW’s 24/7 Support solution was designed for problems like these. We’re here when you need us—day or night.

Email Management

You can’t risk breaking trust with your customers, partners, vendors, and employees by not being responsive to them — if only for a few minutes. With so much riding on responsiveness in our real-time world, i.t.NOW™ excels at keeping your email online, even if your mail server goes down.

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Threat Management

Securing your servers extends beyond anti-virus precautions and includes protecting proprietary information and customer records. You cannot afford to expose proprietary information to hackers and other malicious threats. i.t.NOW knows how to keep your information systems safe.

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Data Backup and Recovery

If the worst happens and you lose valuable data stored on your server due to a system failure or natural disaster, a data backup and recovery plan can mean the difference between a mere inconvenience or a catastrophic loss that can potentially close your business. i.t.NOW can help you rest easy by developing a disaster recovery plan that is right for you.

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PC and Mac Purchasing

It’s not just a question of getting the best deal, but getting the right solutions you and your employees really need. i.t.NOW has the answer with our PC and Mac Purchasing service. We’ll research and design the ideal I.T. infrastructure for your specific needs, purchase all the components for you, and bring it to your door.  We handle all installations with our signature attention to detail, and manage your ongoing relationship and warranties with your hardware vendors as well.  If hardware needs to be returned, replaced, repaired, or re-configured, we’ll take care of everything. We also handle the disposal of your obsolete hardware. i.t.NOW makes it simple to establish and maintain a network that will keep up with the demands of your business

Vendor Management

Resolving technical difficulties with a system that includes components from multiple vendors can be very time consuming. You or your employees could spin through a lot of cycles trying to find someone at a vendor who will take ownership and accountability for helping you without pointing a finger in another vendor’s direction. i.t.NOW makes it easy with our Vendor Management services. We’ll be your single I.T. point of accountability for your computers, network, phone system, ISP, webhost provider, etc.    

Spam Filtering

No one likes spam. It’s annoying and it takes up valuable space and resources. That’s why Spam filtering is essential to properly managing your Exchange server. Our Spam Filtering solution routes all of your e-mail through i.t.NOW’s spam filter, which blocks all unwanted messages and then delivers the legitimate emails to your mail server. It also acts as a backup mail server, retaining all messages in the event that your own mail server is offline.