Nothing says Monday like coming into work and finding that a critical computer error occurred over the weekend. If you have little or no internal I.T. resources, your options are limited. You can hope your ”accidental techie” can quickly find a solution or call an independent contractor and hope he can work you into his already full schedule.

i.t.NOW™ installs a small reporting application on every managed workstation and server. Each application checks in regularly with the i.t.NOW monitoring system and reports the health of the computer. These effective applications monitor availability, performance and security. Based on years of experience, we’ve developed acceptable measurements and thresholds for these indicators. When a threshold is met or exceeded, your i.t.NOW monitoring team is immediately alerted, so we are on top of any critical errors that have happened or that are about to happen.

Using this information, we can respond immediately to problems, often before the employee even knows there’s an issue. If a server is offline after hours, the monitoring system alerts the on-call technician, who can resolve the issue. The monitoring application also enables i.t.NOW to schedule and complete important tasks.

24/7 Monitoring is an important component of an overall I.T. solution. Let us take the worry out of your weekend by ensuring your systems are operational Monday, and every day.